Shipping Policy

Processing Time
All orders are processed within 2–3 business days (Monday through Friday, excluding holidays). Once your order has been shipped, you will receive a confirmation email with tracking details.

Shipping Method & Delivery Time
All packages are shipped via USPS (United States Postal Service).
Estimated delivery time is 3–5 business days after your order has been processed. Please note that delivery times may vary due to postal delays, weather, or high-volume periods beyond our control.

Product-Specific Processing Times

Infoceuticals: Ship within 2–3 business days.
Custom Herbal Blends: Require 1–3 business days for preparation before shipping.
Skincare Products: Require 1–3 business days for preparation before shipping.

Shipping Rates
Shipping costs are calculated at checkout based on your location and order weight.

Order Tracking
Once shipped, you’ll receive a tracking number via email to monitor your order’s delivery progress.

Delays or Issues
If your package is delayed or appears lost, please contact USPS directly with your tracking number. If you require further assistance, feel free to reach out to us.

Incorrect Address or Undeliverable Packages
Please ensure your shipping information is accurate at checkout. We are not responsible for packages sent to an incorrect or incomplete address provided by the customer.

Returns
Due to the nature of our products, Infoceuticals are non-refundable. For other items,